The Consumer Guarantee Act and Fair Trading Act provide the basis for the Paint Tech website,
For a product to be returned under our policy, that product must be in the original resalable condition, in original packaging unless
faulty or otherwise deficient.
NOTE: These products are still guaranteed under the Consumers Guarantees Act. Consumer Guarantees Act 1993
The Consumer Guarantee Act sets out minimum standards for goods sold. In the event that goods sold are not of good quality or are faulty,
the customer has the right to a replacement or a refund.
Fair Trading Act 1986
The Fair Trading Act is designed to protect the customer being misled, either intentionally or unintentionally. This applies to all aspects
of the promotion and sale of goods and services including: pricing; where the product was made; where the product is from; the meeting of
New Zealand safety standards; availability of products in store and the sales techniques used. The Commerce Commission enforces the Fair
Trading Act 1986.
If the product purchased is returned within 30 days of purchase in the "Original Condition and Packaging” with "Proof of Purchase” a refund
will be available. The refund will be processed by Paint Tech by bank transfer. Please note: Refunds will only be provided on goods returned in
their original condition and packaging unless faulty or otherwise deficient.
Tinted paint cannot be returned unless the error lies with Paint Tech.